Botable can quickly respond to employee technical questions and problems, freeing up IT's time to troubleshoot more complex issues. This results in a more efficient and productive help desk, with faster response times and improved employee satisfaction.
Botable is well versed in answering IT questions based on policies, knowledge bases, instruction manuals, and many other IT documents.
Policies
By incorporating relevant IT policies into Botable, employees can easily access information on company IT guidelines, reducing the workload of IT support staff and improving overall compliance and security.
Knowledge Bases
With access to a wealth of information at their fingertips, employees can resolve technical issues quickly and efficiently, reducing downtime and improving overall productivity.
Instruction Manuals
Manuals can be added to Botable so employees can quickly search for and find the instructions they need without having to navigate through multiple IT systems. This improves efficiency and reduces the burden on IT support staff.